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Lemon & LinenHOME CARE

Home / How it works

What happens before, during and after your clean.

Knowing who's coming and what they'll do is most of what makes a cleaning service feel safe. Here is all of it.

  1. Price it

    Answer five questions in the quote builder. You see a price range before you give us any contact details.

  2. Book a day

    Choose a morning or afternoon window. We confirm by text within one business hour with your team's names.

  3. Let us in

    Be home, leave a key, or share a lockbox code. Codes are stored encrypted and only your team lead sees them.

  4. We clean

    Two cleaners work the checklist room by room. A standard 3-bed, 2-bath home takes them about 2 hours.

  5. You check

    Photos arrive by text when we lock up. Reply within 24 hours if anything was missed and we come back free.

The checklist

The same list on our clipboards and on this page.

Kitchen

  • Counters, backsplash and sink scrubbed and dried
  • Stovetop degreased, burner grates soaked
  • Outside of fridge, oven, dishwasher and microwave
  • Inside of microwave
  • Cabinet fronts and handles wiped
  • Floor vacuumed and mopped edge to edge
  • Inside of oven and fridgeAdd-on
  • Cabinet interiors emptied and wipedDeep

Untagged: every standard cleanDeep deep and move-out cleansAdd-on any clean, priced on the add-ons list

Two Lemon & Linen cleaners arriving at a front door with supplies

Who comes to your home

Cleaners we'd trust in our own homes.

Every cleaner passes county and national background checks and a reference call before their first shift. They're employees, not contractors, so they're covered by our insurance and paid for travel time between homes.

New hires shadow a team lead for two weeks and clean our office before they clean yours. Team leads have been with us an average of four years.

  • Background checksCounty + national
  • EmploymentW-2 employees
  • Liability insurance$2,000,000
  • BondedYes, for theft and damage
  • Team size2 cleaners per home
  • Training before first solo clean2 weeks
Cleaning caddy with color-coded microfiber cloths and plant-based products

What we bring

Everything, including the vacuum.

HEPA-filter vacuums, color-coded microfiber (bathroom cloths never touch your kitchen), extendable dusters for 10-foot ceilings, and plant-based, fragrance-free products. If someone in your home has allergies or you prefer your own products, we'll use those instead.

Pets and kids

Home during the clean? That's fine.

We clean around nap times and work-from-home calls. Tell us your pets' names and any doors that stay shut. Our products are safe for pets once floors are dry, usually within 15 minutes.

Your first clean, on the calendar this week.

Most new clients are booked within 3 to 5 days. Get your price in about a minute, then pick a morning that suits you.

Call Get my price